Refund policy
Returns and Refund Policy for Made-to-Order Products
All Americas Cornerstones products are made to order. Please read this policy carefully before purchasing.
Embroidered Items — Final Sale
The Cornerstones Classic Pullover Hoodie and Cornerstones Classic Zipup Pullover Fleece are embroidered made-to-order items and are final sale. We do not accept returns on these products except in cases of defect, damage, or production error.
Printed Items — Returns
The Cornerstones Standard T-shirt (printed back) and Cornerstones Statement T-Shirt (Embroidered front & printed back) may be returned to Americas Cornerstones within 30 days of delivery. Items must be unworn, unwashed, and in original condition / packaging. Refunds may issued for the item price minus the original shipping cost. Customer pays the cost of return shipping.
Defective or Incorrect Items
If any item arrives damaged, defective, or incorrect, contact us within 30 days of delivery. We may replace the item or issue a refund. Do not return the item without contacting us first.
Size & Color Exchanges
Free size and color exchanges are available within 30 days of delivery for unworn, unwashed items in original condition. Items must be unworn, unwashed, and in original condition / packaging. Customer pays the cost of shipping the item to Americas Cornerstones, upon receipt Americas Cornerstones will inspect and may order the exchange item. Items are made to order, an exchange requires similar production and shipping fulfilment time as the original order.
How to Request a Return or Exchange
Contact us at support@americascornerstones.com before sending anything back. Include your order number and a description of the issue. If a return is approved, ship the item via a trackable service to:
Americas Cornerstones
PO Box 12
Ballentine, SC 29002
Return shipping costs are the responsibility of the customer.
International Orders
Americas Cornerstones does not ship internationally at this time.
Questions
Contact us at support@americascornerstones.com. We typically respond within 2 business days, Monday through Friday.